<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2708-0412</journal-id>
<journal-title><![CDATA[Revista científica en ciencias sociales]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. cient. cienc. soc.]]></abbrev-journal-title>
<issn>2708-0412</issn>
<publisher>
<publisher-name><![CDATA[Universidad del Pacífico]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2708-04122026000100230</article-id>
<article-id pub-id-type="doi">10.53732/rccsociales/e81019</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Fedatario informático y nivel de satisfacción del usuario en la Universidad Nacional Hermilio Valdizán, Perú]]></article-title>
<article-title xml:lang="en"><![CDATA[Digital notary and user satisfaction level at the Hermilio Valdizán National University, Peru]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Soto Palomino]]></surname>
<given-names><![CDATA[Fernando]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Nacional Hermilio Valdizán  ]]></institution>
<addr-line><![CDATA[Huánuco ]]></addr-line>
<country>Perú</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2026</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2026</year>
</pub-date>
<volume>8</volume>
<fpage>230</fpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.iics.una.py/scielo.php?script=sci_arttext&amp;pid=S2708-04122026000100230&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.iics.una.py/scielo.php?script=sci_abstract&amp;pid=S2708-04122026000100230&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.iics.una.py/scielo.php?script=sci_pdf&amp;pid=S2708-04122026000100230&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El objetivo es determinar la relación empírica existente entre la implementación del fedatario digital y el nivel de satisfacción de los usuarios en la Universidad Nacional Hermilio Valdizán, 2025. Se empleó un enfoque cuantitativo, no experimental, transversal y nivel descriptivo-correlacional. La población consistió en un total de 200 sujetos con una muestra de 132 participantes mediante muestreo estratificado. Los hallazgos evidenciaron una correlación positiva muy fuerte (Rho de Spearman = 0,864, p = 0,000) entre la implementación del fedatario digital y el nivel de satisfacción general. Sin embargo, no se halló una relación significativa (Rho = 0,156) con la percepción de mejora en los procesos administrativos actuales. Se concluye que la implementación del fedatario digital tiene un grado de relación positiva muy fuerte con el nivel de satisfacción de los usuarios en la universidad, constituyéndose como una herramienta clave de transformación tecnológica.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT The objective was to determine the empirical relationship between the implementation of the digital notary system and user satisfaction levels at the Hermilio Valdizán National University in 2025. A quantitative, non-experimental, cross-sectional, and descriptive-correlational approach was used. The population consisted of 200 subjects, with a sample of 132 participants selected through stratified sampling. The findings revealed a very strong positive correlation (Spearman's rho = 0.864, p = 0.000) between the implementation of the digital notary system and overall user satisfaction. However, no significant relationship (Rho = 0.156) was found with the perception of improvement in current administrative processes. It is concluded that the implementation of the digital notary system has a very strong positive correlation with the level of user satisfaction at the university, establishing itself as a key tool for technological transformation.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Universidad]]></kwd>
<kwd lng="es"><![CDATA[administración pública]]></kwd>
<kwd lng="es"><![CDATA[documento electrónico]]></kwd>
<kwd lng="es"><![CDATA[tecnología de la información]]></kwd>
<kwd lng="es"><![CDATA[satisfacción]]></kwd>
<kwd lng="es"><![CDATA[modernización]]></kwd>
<kwd lng="en"><![CDATA[University]]></kwd>
<kwd lng="en"><![CDATA[public administration]]></kwd>
<kwd lng="en"><![CDATA[electronic document]]></kwd>
<kwd lng="en"><![CDATA[information technology]]></kwd>
<kwd lng="en"><![CDATA[satisfaction]]></kwd>
<kwd lng="en"><![CDATA[modernization]]></kwd>
</kwd-group>
</article-meta>
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