Abstract

TORRES-PEREZ, Briggith Valentina  and  HUAMANCHUMO-VENEGAS, Henry Ismael. Relationship of feedback on job performance in a construction company. Rev. cient. cienc. soc. [online]. 2024, vol.6, e601106.  Epub Apr 01, 2024. ISSN 2708-0412.  https://doi.org/10.53732/rccsociales/e601106.

The objective is to determine the relationship between feedback and job performance in employees of a construction company. A quantitative, transversal and correlational approach was used. It had a sample of 38 workers, to whom a convenience survey was applied in 2023. 2 variables and 6 dimensions were considered (Feedback [clarity of feedback, frequency of feedback and usefulness of feedback] and Job performance [compliance with objectives, quality of work and team collaboration] in the instrument. The data were processed with SPSS v25. The results reveal that 63.2% of the participants consider that Feedback is experienced at a high level, highlighting the dimension of clarity in the feedback. Similarly, 57.9% indicate that work performance is at an adequate level, highlighting the dimension of team collaboration. It is concluded that there is a statistically significant relationship between the variables studied, with a p-value = 0.000. Furthermore, at an inferential level, a moderate and positive correlation was observed between feedback and job performance, since a Rho coefficient = 0.694 was found between both variables.

Keywords : Feedback; work environment; communication; company; labor productivity; employment..

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