Resumo

RODRIGO MUNOZ, L; MORA, D, M  e  BARRIGA, R, H. Teachers Cisco certification and their impact in Cisco Networking Academy program. Rev. ciente. UCSA [online]. 2017, vol.4, n.1, pp.50-56. ISSN 2409-8752.  https://doi.org/10.18004/ucsa/2409-8752/2017.004(01)050-056.

This paper presents preliminary results of the study on teacher’s Cisco certification impact on their students in the Cisco Networking Academy Program, specifically, how the teacher increases his level of demand in the classroom after pass an international certification exam and on how the student Tends to increase their level of satisfaction with the certified teacher by intending to recommend this to other students. The study is carried out by analyzing databases, which contain the final notes of all students involved in the Cisco Networking Academy program since the beginning of the 2011 certification program. There are also records of teacher evaluation performed by the students during the period under study.

Palavras-chave : certification; Cisco; Cisco Networking Academy; student’ ssatisfaction.

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