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Revista de salud publica del Paraguay

On-line version ISSN 2307-3349

Abstract

SAMUDIO DOMINGUEZ, GC; ABE ABE, E  and  ORTIZ CUQUEJO, LM. Violence directed against pediatric health workers in the workplace: a reality that should not be ignored. Rev. salud publica Parag. [online]. 2017, vol.7, n.1, pp.28-32. ISSN 2307-3349.  https://doi.org/10.18004/rspp.2017.junio.28-32.

Introduction:

Maltreatment against HCWs appears to be on the rise, occurring in physical, verbal or cyber bullying. The consequences can be devastating.

Objective:

To know the prevalence of abuse, type, perpetrator and factors associated with the presence of the cited study phenomenon. Population: HCWs of any area of the Pediatric Service of a second-level public hospital who voluntarily agreed to participate in the survey.

Material and methods:

Self-administered survey containing the variables of the study, with closed options.

Results:

50 HCWs were admitted to the study. 70% corresponded to nursing staff, 48% in the age group from 31 to 40 years old. From the Pediatric Emergency were 40%, and from the hospitalization area 36%. 90% had received mistreatment, mainly from relatives (86%), preferably verbal (90%). A small percentage denounced the abuse. There are no known laws protecting them or crisis management guides. There were no factors associated with the possibility of suffering abuse in relation to age, sex, profession or service area.

Conclusion:

The prevalence of abuse is worrisome high, being the most frequent verbal form. The most important perpetrator was the patient's relative. No laws or management guides are known in situations of violence. More extensive population studies are needed to establish factors that may lead to abuse against HCWs.

Keywords : Aggression; Health-care workers; Verbal violence; Perpetratorabajadores de salud; Violencia verbal; Perpetrador.

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