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Anales de la Facultad de Ciencias Médicas (Asunción)

versión impresa ISSN 1816-8949


AQUINO, Sergio. Quality of medical consultation in the outpatient Unit of Pneumology Department, FCM - UNA 2009 - 2011. An. Fac. Cienc. Méd. (Asunción) [online]. 2018, vol.51, n.1, pp.37-46. ISSN 1816-8949.


The outpatient unit of a pulmonology service should comply with two essential and basic requirements for the good and correct patient care - patient. The objective was to determine the quality of the medical consultation of the outpatient unit of the Pneumology Department of the Faculty of Medical Sciences of the National University of Asunción between 2009 and 2011.


observational, descriptive with randomized stratified sampling. The overall quality assessment is carried out with the five areas of the DOPRI model; That is, demand, supply, process, result and impact.


in the present research, we find that the overall quality of the medical care of the outpatient unit of the Pneumology is 2.48; considered as inadequate or deficient in the 3 years of studies.


it is important to reformulate the Processes and Results to achieve a better Impact and thus improve the Quality of the Medical Consultation of the outpatient unit of the Pneumology Department with the aim of providing the best Attention to patients - users of the service, and above all, being Hospital Escuela as it is the Clinical Hospital

Palabras clave : pulmonology; quality of care; outpatient clinic..

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