Resumo

VERA DE CORBALAN, M  e  SAMUDIO, M. Organizational climate of the regional hospitals of the Social Security Institute. Mem. Inst. Investig. Cienc. Salud [online]. 2013, vol.11, n.2, pp.41-54. ISSN 1812-9528.

ABSTRACT The organizational climate is one of the determinant factors of organizational processes of management, change and innovation. Maintaining high levels of job satisfaction allows improvement of processes, promotes teamwork, increases quality and warmth of nursing care and performance of productivity as well as satisfaction of users. The objective of this study was to evaluate the perception of the organizational climate of nursing in the Regional Hospitals of the Social Security Institute (IPS in Spanish) from the perspective of care nurses. The study was carried out based on quantitative, descriptive and analytical parameters using a sample of 188 nurses that represents 72% of the total population of nurses from eight regional hospitals. The variables were: general characteristics, working conditions, building infrastructure, organizational integration, image of the head nurse, opportunities for professional development and financial compensation. Data collection was carried out by applying the instrument "Organizational climate survey" that used multiple choice options to respond to it. The results showed satisfaction on the following factors: specialty area where each nurse works and management image of the head nurse. Dissatisfaction was observed in building infrastructure, lack of training courses as an opportunity for personal and professional development, salary inequality and lack of benefits additional to salaries. The organizational climate in regional hospitals is generally perceived as positive because there are possibilities to modify the factors that promote an improvement of working conditions.

Palavras-chave : organizational climate; nursing; satisfaction; social security.

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